Here's the harsh truth: the majority of HVAC failures take place because someone skipped a step. Did not calculate the load correctly. Used cheap equipment. Got wrong the insulation needs. We've personally fixed hundreds of these failures. And each and every time, we record another learning. Like in 2017, when we began adding smart thermostats to every installation. Why? Because Sarah, our master tech, got frustrated of watching homeowners burn money on inefficient temperature control. Now clients save $500+ yearly.
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